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2800 Westridge Blvd, Suite 127
Frisco, TX 75032
Monday - Friday: 8am - 6pm CST
Emergency Support: 24/7 Available
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Frequently Asked Questions
Find answers to the most common questions about working with 1st Ranking Technologies.
Our typical onboarding process takes 5-10 business days, depending on the size and complexity of your environment. We follow a structured onboarding process that includes discovery, documentation, tool deployment, and a kickoff call with your dedicated account manager. We work efficiently to minimize disruption to your day-to-day operations.
We offer both month-to-month and annual agreement options. We do not believe in locking clients into long-term contracts they don't want. Our goal is to earn your business every month through exceptional service. That said, clients who choose annual agreements often benefit from preferred pricing and priority resource allocation.
We have deep experience serving clients across healthcare, finance and accounting, legal, logistics and supply chain, and light manufacturing. However, our IT management and staffing services are applicable across virtually any industry. Our team takes the time to understand your specific regulatory and operational requirements regardless of sector.
Our free IT assessment starts with a 30-minute discovery call where we learn about your current environment, pain points, and goals. Following the call, our team prepares a written assessment report that outlines our findings, identifies gaps or risks, and provides tailored recommendations. The entire process is zero cost and zero obligation - we simply want to provide genuine value upfront.
Absolutely. We take a cloud-first approach to IT management, which means we are fully equipped to support distributed, remote, and hybrid teams. From secure remote access and cloud collaboration tools to endpoint management and zero-trust security policies, we have the expertise and tooling to keep your team connected and secure no matter where they work.